Business teams have been around so long in that it’s hard to remember a time without them. Nonetheless, for a very long time, goals were set and problems addressed on a strictly person-to-person basis. This approach was problematic, to say the least. Communication was minimal and misunderstandings were rampant. Worst of all, individuals were left without the insights and resources that emerge when people combine their efforts to pursue common ends.
When Good Teams Go Bad
This isn’t to say that teams are a perfect solution to every issue, of course. Personalities and temperaments still clash, egos and agendas still hamper reaching consensus, and goals that once seemed clear become muddled and vague. When these problems are left uncorrected, the team may even lose sight of the reason why it was created in the first place. There’s a term for this phenomena that’s used in military circles: mission drift.
The Three C’s
To avoid mission drift in your organizations’ teams, it’s crucial for managers to us the “three C’s” in their leadership approach. These include:
By following the “three C’s”, managers can help to ensure that team members both understand their roles and work together to achieve the ends they have been brought together for.